Shipping Policy

We currently only ship within the UK, US, Canada, Australia Sweden, Denmark, UAE, Switzerland, Ireland, Jersey, Gibraltar, Singapore, and select EU countries.

Read below for shipping policy and information for each country.

Please do not leave us delivery instructions, our courier partners give you flexible delivery options you can choose from with your tracking email.

UK Customers

Our cut off time for guaranteed same day dispatch (Monday to Friday) is 1PM**. DPD next day delivery for weekday* deliveries will be £3.99. For next day* deliveries to be delivered on Saturday* will now be £9.99. Note that orders after 1PM* on Thursday to Friday before 1PM* will only arrive on Saturday with the weekend delivery option*.

All pacels will be signed for and given a delivery time slot but DPD UK gives you the flexibility of choosing different options if you will not be home during that time.

Free next day shipping* will still be available for orders over £65 for weekday deliveries, but we offer a discounted rate for Saturday* deliveries if you place the order after 1pm on Thursday and before the cut off time of 1PM on Friday.

For our Northern Ireland clients, we offer 2 day deliveries for £8.99. And Free Shipping for orders over £100. We also offer a discounted shipping rate for NI for orders over £65.

Please be aware certain parts of the UK such as the Scottish Highlands may take up to 2 days to arrive.

We reship lost in transit or damaged items. We are not responsible for any delays incurred once the parcel leaves our warehouse, please be aware of this and plan ahead when placing the order. No refunds on shipping are issued if the parcel is delayed.

*Please note that Saturday* delivery is not guaranteed. No delivery method’s date is guaranteed, we abide by the 30 day delivery period as per Consumer Rights Act 2015 section 3 subsection b.(https://www.legislation.gov.uk/ukpga/2015/15/section/28/enacted)

** We make our best effort to ensure all parcels are dispatched within the indicated time frame. We reserve the right to dispatch the parcel the following working day in cases in which demand exceeds capacity. We are unable to offer compensation for this except in cases where Saturday delivery has been purchased, in such case the difference between 24h and Saturday delivery will be refunded.

*** Please note that if the receiver or someone else are not going to be home or at the premises to receive the parcel, the receiver must arrange for a redelivery or request for the parcel to be delivered at a nearby pick up shop through the DPD link received when the parcel was dispatched. We are not responsible for any lost parcels in cases in which the receiver (or someone instructed by the receiver) has amended the delivery to be left “in a safe space”, in such case the receiver takes full responsibility when amending the delivery from our standard signed for to any other option available that do not require a signature.

Please note we do not dispatch Saturday or Sunday.

US Customers

We offer Same Day Dispatch before 1pm UK/London time.

We Offer DHL Express (1-3 Business Days)

$19.99 for orders under $85
$14.99 for orders over $85
$9.99 for orders over $150
$4.99 for orders over $200
Free for orders over $250

We Offer DPD Direct Lite (7-12 Days)

$8.99
Free for orders over $150

We currently only dispatch Monday through Friday.

Customs and duties are paid by the receiver if there are any.

Canadian Customers

We offer Same Day Dispatch before 1pm UK/London time.

We ship by DHL Express 3-4 business days.

$44.99 CAD
Free Over $300 CAD

We offer DPD Direct Lite 7-12 Days

$9.99 CAD
Free Over $200 CAD

We reship lost or damage items. We are not responsible for any delays incurred once the parcel leaves our warehouse, please be aware of this and plan ahead when placing the order. No refunds on shipping are issued if the parcel is delayed.

We currently only dispatch Monday through Friday.

Customs and duties are paid by the receiver if there are any.

Australian Customers

We offer Same Day Dispatch before 1pm UK/London time.

We offer DPD Direct Lite 7-12 Days

$14.99 AUS
Free Over $200 AUD

Ireland Customers

We offer Same Day Dispatch before 10am UK/London time.

We ship by DHL Express 1-2 days, please allow 2 days depending on customs processing (€19.99) and DHL (2-4 Days) for (€14.99).

We offer FREE DHL 1-2 Days for orders over €175.00 EUR and FREE DHL 2-4 Days for orders over €150.00 EUR

We currently only dispatch Monday through Friday.

Customs and duties are paid by the receiver if there are any.

EU (Austria, Belgium, Cyprus, Finland, France, Germany, Greece, Italy, Luxembourg, Netherlands, Portugal, and Spain)

We offer Same Day Dispatch before 1pm UK/London time.

We ship by DHL Express (29.99 Eur) and delivery takes between 1-2 business days. We offer FREE DHL Express shipping on orders over 250 Eur

We offer DHL Economy 3-7 Days Excluding Cyprus and Malta for (19.99 Eur). We offer Free DHL Economy 3-7 Days on orders over 200 EUR

For Italy we offer DHL Road (3-5 Days) for €9.99 EUR And Free DHL Road Service 3-5 Days for orders over 200 euros

We currently only dispatch Monday through Friday.

Customs and duties are paid by the receiver if there are any.

Switzerland

We offer Same Day Dispatch before 1pm UK/London time.

We ship by DHL Express (29.99 CHF) and delivery takes between 1-2 business days.

We offer FREE DHL Express shipping on orders over 250 CFH

We currently only dispatch Monday through Friday.

Customs and duties are paid by the receiver if there are any.

Denmark

We offer Same Day Dispatch before 1pm UK/London time.

We ship by DHL Express (200 Kr) and delivery takes between 1-2 business days.

We offer FREE DHL Express shipping on orders over 2,000 Kr

We currently only dispatch Monday through Friday.

Customs and duties are paid by the receiver if there are any.

Sweden

We offer Same Day Dispatch before 2pm UK/London time.

We ship by DHL Express (300 SEK) and delivery takes between 1-2 business days.

We offer FREE DHL Express shipping on orders over 3,000 SEK

We currently only dispatch Monday through Friday.

Customs and duties are paid by the receiver if there are any.

UAE

We offer Same Day Dispatch before 1pm UK/London time.

We ship by DHL Express (120 Dirham) and delivery takes between 2-3 business days.

We offer FREE DHL Express shipping on orders over 1,000 Dirham

We currently only dispatch Monday through Friday.

Customs and duties are paid by the receiver if there are any.

Singapore

We offer Same Day Dispatch before 1pm UK/London time.

We ship by DHL Express (50 SGD) and delivery takes between 3-6 business days.

We offer FREE DHL Express shipping on orders over 400 SGD

We currently only dispatch Monday through Friday.

Customs and duties are paid by the receiver if there are any.

Jersey

We offer Same Day Dispatch before 1pm UK/London time.

We ship by DHL Express (19.99 pounds) and delivery takes between 1-2 business days.

We offer FREE DHL Express shipping on orders over 200 Pounds

We currently only dispatch Monday through Friday.

Customs and duties are paid by the receiver if there are any.

Gibraltar

We offer Same Day Dispatch before 1pm UK/London time.

We ship by DHL Express (24.99 pounds with min order of 40 pounds) and delivery takes between 1-2 business days.

We offer FREE DHL Express shipping on orders over 200 Pounds

We currently only dispatch Monday through Friday.

Customs and duties are paid by the receiver if there are any.

Norway

We offer Same Day Dispatch before 2pm UK/London time.

We ship by DHL Express (300 Kr) and delivery takes between 1-2 business days.

We offer FREE DHL Express shipping on orders over 3,000 Kr

We currently only dispatch Monday through Friday.

Customs and duties are paid by the receiver if there are any.